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Complaint Handling

Our Commitment to Your Satisfaction

At Click Financial, we are committed to our clients.

If you’re not satisfied with our products, services, staff, complaint handling process we encourage you to share your experience with us.

We’ll work with you to address your complaint and try to find a solution that’s fair and reasonable.

You can lodge a complaint below.

 If You Are Unsatisfied With the Resolution

You can lodge a complaint through the Australian Financial Complaints Authority (AFCA). They provide consumers with fair, free and independent dispute resolution for financial complaints and insolvency matters.

Australian Financial Complaints Authority (AFCA)